90% of so-called maintenance records are prepared in paper form and signed by hand. When aircraft is being delivered to new operator each box has to be reviewed one by one. Documents are often found lost or damaged. Airlines and lessors suffer huge losses for repeat repair & aircraft grounding.
In 2 of 3 lease-return projects some documents are found to be be lost or damaged.
Maintenance and repair company often has to complete the work again and liable entity pays for it.
"Looking at our experiences with numerous lease-return projects, we always identify missing, incomplete or inaccurate documentation"
John Maggiore, director of maintenance and leasing solutions for Boeing Digital Aviation